Embracing Change

I am often reminded it is our philosophy that determines the course of our lives, and in this ever changing world, we discover our greatest progress when we too embrace the changes. For us to amend our current direction we must transform our present philosophy, and only then can we affectively improve our circumstances. Disgust and resolve are two emotions that lead to change. It’s ultimately more empowering to change because of inspiration as opposed to desperation. Never be one to say, “I sure hope THINGS will change.” Growth begins when we understand that it’s all up to us and no one else. Don’t say, “If I could, I would.” Feel the exuberance of saying, “I know I can, and I will!”

Steven E. Connor ©
July 15, 2003

The 9-Centers of Influence and Communication™ – The Enneagram

The 9-Centers of Influence and Communication™ is packed with practical tips and cautions for each type/style and their working relationships. Diverse organizations use this work for professional development, training, strategic planning, team building and conflict resolution. Lead from your natural strengths, recognize how others see you, learn what motivates the behavior of your colleagues and clients, communicate more effectively, know when you’ll succeed and when you won’t. This workbook includes two highly accurate questionnaires for determining your type as well as vivid individual profiles focused on maximizing each type’s potential and minimizing predictable pitfalls.

Steven, I would like purchase your workbook & coaching program for my business and my personal growth! I’m sending you an email today with the subject line: 9 Centers of Influence & Communication.

1. The 9-types have a characteristic agenda and operates within a particular decision making frame. Learn how each type connects with or misses the other; worldview; self image; tendencies for entering relationships; communication style; basic desire; basic fear; healthy, average & unhealthy traits; behavior when secure; behavior when stressed
2. Organizations, like people, develop basic assumptions and beliefs—both conscious and unconscious, which create a system of shared meaning and the organizations worldview.
   Discover what kind of leadership is right for certain situations, and how each type makes important decisions and gets work done; unconscious thoughts that guide each type; focus of attention; guidelines of interacting and communicating; positive and negative working environments

Benefits:

• Establish stronger connections with colleagues and clients
• Eliminate self-defeating behavior patterns
• Deepen influence and communications
• Reduce stress
• Gain self-awareness and identify strength

Profit Recovery™ (Accounts Receivable Management)

A sale isn’t made until you’ve been paid! When customers do not pay on time, it can take a big chunk out of a business’ working capital. This added financial strain can put any business in a difficult situation. Being able to get money tied up in outstanding customer receivables is essential for business’ to thrive. Internal collection procedures should be developed according to industry standards, and must conform to applicable state statutes and federal guidelines. Knowing how to effectively collect outstanding customer debt is an important tool that will improve your cash flow and help to maintain the general health of your business.

Too often, small-business owners make a sale and move on to the next account—without collecting on what they’ve sold. Just because you’ve sold it (revenue on the books) doesn’t mean you’re making money. The lack of cash flow and capital is the main reason businesses fail. There are several things you can do to make collections more successful and lesson the burden. The bottom line is—a sale isn’t made until you’ve been paid.

My expertise comes from being a former Divisional Vice President/Regional Manager of the largest strategic outsourcing firm of receivables management, servicing more than 60,000 clients nationally. Thousands of businesses have benefited from my general and custom-made workshops; including: wholesales, retailers, manufacturers, universities, doctors, hospitals and law firms.

Steven, I would like purchase your workbook, schedule a workshop and have you do an accounts receivable analysis for my business. I’m sending you an email today with the subject line: I need Profit Recovery!

1. Learn how you can empower your bottom line!

• How to effectively read your aging report; understand the cost of depreciation (the silent cash flow killer); a asset or liability—from a bankers perspective; net profit—how much new business is needed to offset losses;

2. Ten ways to improve collections

• Does your invoice/statement reflect the proper message for payment; phone techniques and handling objections

Benefits:

• Healthy cash flow allows you to be aggressive in marketing for new business
• More time for customer service and building referral business
• Successful processes that thrive in any economy